High turnover in a healthcare facility has a negative impact on patient outcomes and budgets. Keeping your best people happy, engaged and satisfied on the job means better care for patients and a more pleasant and cohesive working environment. If you are losing your best healthcare workers to turnover, it could be one or more of these seven common issues.
Lack of Role Clarity
When healthcare workers are unclear about expectations or performance measurements, it negatively impacts job satisfaction and engagement. People need to know what is expected of them if they are to perform to those expectations.
Poor Communication With Management
Managers who are inaccessible, who communicate poorly or who do not listen to their teams can foster a culture of frustration and resentment. Managers and supervisors should be visible, available and they must solicit input from critical members of the staff in order to boost employee satisfaction.
Lack of Recognition
Recognition comes in many forms. It doesn’t necessarily mean awards, it can simply mean noting a job well done, saying thank you to people who go above and beyond, recognizing people during staff meetings or providing ongoing feedback. People want to know their hard work is noticed. If it is not, they will move on.
Lack of Growth Opportunities
Talented healthcare professionals want to grow their careers, learn new things and take on new responsibilities. If they do not feel a facility provides them room to grow, develop and earn more over time, they will find an employer that supports that desire.
Lack of Trust on a Team
Healthcare literally is a matter of life and death. People must perform well individually, and they must be able to rely on their team members. Dysfunctional groups who lack trust will negatively impact outcomes and talented people will simply move on to a place where they can contribute to trusting, collaborative teams.
Weak Links on the Team
No one likes to pick up the slack for someone who does their job poorly or ignores their responsibilities. Addressing underperformance and dealing with employees who aren’t pulling their weight is critical for keeping talented, high-performers happy on the job.
Unfilled Jobs Create Higher Stress
Burnout is extremely common in healthcare because the work is stressful, the hours are long, and the schedules can be brutal. When there are unfilled jobs on a team, everyone must work harder, which leads to faster burnout and even more turnover.
Ready to Solve Your Turnover Challenges?
If your healthcare facility or practice is experiencing high turnover, the experts at Employment Professionals Canada can help. Contact us today to learn more about the ways we can help you boost retention through better hiring practices.